Last Modified: December 29, 2014
When we use the term “Personal Information” we mean information that would allow someone to identify you or contact you, such as your full name, postal address, e-mail address or telephone number. When we use the term Other Information, we mean any information other than Personal Information that may be collected about you (Personal Information and Other Information, together, the Information).
a. Information We Collect that You Provide Us.
i. User Registration. To the extent we offer user registration on the Site, to register as a member of the Site, you are required to select a user name and password (together, your User ID) and may be required to also provide other Information, such as your email address and date of birth. Additional Information may be requested during the registration process (but not required).
iii. In Connection with Promotions such as Contests and Sweepstakes. There may be a separate registration process to enter Promotions such as contests and sweepstakes which may require the submission of all or some of the following: your first and last name, street address, city, state and zip code, email address, telephone number and date of birth. Additional Information may be requested depending on the specific Promotion, but submission of such Information may be optional. The Promotions entry page and/or Rules will provide the specific requirements. You may also have the opportunity to opt-in to receive special Promotions or offers from our third party advertisers, sponsors or promotional partners (Advertisers) as a result of your use of the Site in connection with many of these types of Promotions.
We use Tracking Technologies to help tailor our content, allow users to move between associated sites without logging into each site, understand Site and internet usage, improve or customize the content, offerings or advertisements on this Site, personalize your experience on this Site (for example, to recognize you by name when you return to the Site), save your password in password-protected areas, save your online game or video player settings, enable you to use shopping carts on the Site, help us offer you products, programs or services that may be of interest to you, deliver relevant advertising, maintain and administer the Site and for other purposes described in the “Use of Information”, “Other Information Collected by Us“ section below. These Tracking Technologies collect click stream data and additional Other Information regarding your visits to the Site, such as your visits to the Sites webpages, use of our features, and purchasing history or preferences and may also collect your IP address or some other identifier unique to the Device you use to access the Site (Identifier). Your Identifier is automatically assigned to the Device you use to access the Site. Your Personal Information is not collected as part of this process. By visiting the Site, whether as a registered user or otherwise, you acknowledge, understand and hereby agree that you are giving us your consent to track your activities and your use of the Site through these Tracking Technologies.
This Site may additionally use a variety of third party advertising networks, data exchanges, traffic measurement service providers, marketing analytics service providers and other third parties (collectively, Third Party Advertising Service Providers) to, for example, serve advertisements on the Site, facilitate targeting of advertisements and/or measure and analyze advertising effectiveness and/or traffic on the Site (Targeting Services). These Third Party Advertising Service Providers may enable us to display advertisements based on your visits to the Site and other websites you have visited. Targeting Services enable us to, among other things, help deliver advertisements or other content to you for products and services that you might be interested in, to prevent you from seeing the same advertisements too many times and to conduct research regarding the usefulness of certain advertisements to you.
The Third Party Advertising Service Providers, as well as Advertisers and other third parties, may themselves set and access their own Tracking Technologies on your Device if you choose to have Tracking Technologies enabled in your browser (or, for Flash cookies, if you have not removed them) and/or they may otherwise collect or have access to Information about you and your online activities over time and across different websites when you use the Site.
See Section 4(b)(i) for more information on this Sites use of Nielsens proprietary measurement software to collect and use video viewing metrics and other information.
i. Personal Information. We, and/or our Parent Companies and Affiliates, use the Personal Information we collect from you in a variety of ways, including:
Sending marketing and promotional e-mails or, subject to the Wireless Marketing Services and Associated Promotional Opportunities Section below, text messages offering the purchase of goods and/or services that may be of interest to users, whether those goods and/or services are provided by the Site, the Parent Companies, Affiliates or third parties (for example, we may send you an email about a product sold by a third party);
Processing your registration with the Site, such as verifying that your e-mail address is active and valid;
Contacting you regarding the administration of your account, any services, features or functions you have enrolled in or registered to use, any Promotions you have participated in or have entered, any goods and/or services or Products you have ordered or any other transactions you have undertaken with the Site;
Allowing you to participate in the public areas and/or other features of the Site;
Responding to your questions or other requests;
Contacting you regarding your use of the Site, for informational purposes related to the Site or, in our discretion, regarding changes to the Sites policies;
Improving the Site or our services and for internal business purposes;
Tailoring your experience on the Site and/or otherwise customizing what you see when you visit the Site;
Saving your User ID or other Personal Information, so you don’t have to re-enter it each time you visit the Site;
Otherwise to maintain and administer the Site and
For other purposes disclosed at the time you provide the Personal Information.
Keeping count of your return visits to the Site or our Parent Companies, Affiliates, Advertisers’ or partners’ sites;
Accumulating and reporting aggregate, statistical information in connection with the Site and user activity;
Determining which features, webpages, products and services users like best to, among other things, help us operate the Site, enhance and improve our services and the Site and display advertising and marketing information;
Preparing statistics reports;
Allowing you to participate in the public areas and/or other features of the Site;
Improving the Site or our services and for internal business purposes;
Tailoring your experience on the Site and/or otherwise customizing what you see when you visit the Site;
Saving certain Other Information for use on your return visits to the Site;
Otherwise to maintain and administer the Site;
For the uses described for Personal Information above and
For other purposes disclosed at the time you provide the Other Information.
a. Opting-Out of Certain Uses of Personal Information.
i. In Connection with Marketing and Promotional Email and Offers.
You may “opt-out” of receiving marketing and promotional e-mails from us at any time by using the Sites preference management page associated with your User ID account to opt-out of receiving such emails or messages from the Site, the Parent Companies, Affiliates and/or third parties] [by going to the Sites home page, clicking the “Your Account” link, to (1) un-register your account, or (2) change or edit your preferences.
In the event that we, or our Affiliates, unknowingly sends an email or text message to a child (a person under the age of 16 years) who has registered with the Site in violation of the Sites Agreement, the child or the childs parent or legal guardian always have the right to unsubscribe (opt-out) from receiving future emails or text messages via the unsubscribe mechanism contained in the email or message, or to request termination of the childs registration and status as a registered user with the Site. The same unsubscribe process is available to a parent or legal guardian of a minor (a person under the age of 18 years old, or the age of majority in your state). Please see the Update, or Delete Your Personal Information Section for details.
ii. In Connection with Wireless Marketing Services. See Termination of Wireless Services by Users under the Wireless Marketing Services and Associated Promotional Opportunities Section for more information on how you may unsubscribe from receiving text messages.
iii. Certain Continuing Rights Regardless of Opt-Outs. However, even if you exercise your opt-out rights above, we, or our Parent Companies or Affiliates, may continue to contact you for the other purposes described in the Use of Information Section above, such as for maintenance and administrative purposes.
b. Opting-Out of Use of Certain Other Information Collected by Tracking Technologies.
i. Tracking Technologies Set By Third Party Advertising Service Providers and Advertisers. With respect to the Tracking Technologies set by Third Party Advertising Service Providers and Advertisers, you have a number of options:
With respect to the serving of ads by DoubleClick to you, please visit www.google.com/privacy_ads.html for your options (other than for Flash cookies) and for further information on renewing your opt-outs or opting-out again if you subsequently delete the Tracking Technologies.
See below for more information on removing Flash cookies.
To opt-out of most Tracking Technologies (other than for Flash cookies) set by certain Third Party Advertising Service Providers used by the Site in addition to DoubleClick, please visit http://www.networkadvertising.org/managing/opt_out.asp for your options and for further information on renewing your opt-outs or opting-out again if you subsequently delete the Tracking Technologies. See below for more information on removing Flash cookies.
You can choose to delete most Tracking Technologies (other than Flash cookies) through the Internet Options sub-option of the Tools menu option of your browser or otherwise as directed by your browsers support feature. (See the help section of your browser for more information and see below for more information on removing Flash cookies.)
You can choose to reject, disable or turn most Tracking Technologies off (other than Flash Cookies). Additional information on rejecting, disabling or turning Tracking Technologies off may be available through your browsers support feature. (See the help section of your browser for more information and see below for more information on removing Flash cookies.)
Opting-out of, deleting, rejecting or disabling or turning off Third Party Advertising Service Providers Tracking Technologies does not mean that you will no longer receive online ads. Opting-out of, deleting, rejecting, disabling or turning off Third Party Advertising Service Providers Tracking Technologies only means that such ads will no longer be tailored to your specific viewing habits or interests, but you will continue to see ads on this Site.
ii. Tracking Technologies Set By the Site. With respect to the Tracking Technologies set by the Site, you have a number of options:
You can choose to delete most Tracking Technologies (other than Flash Cookies) through the Internet Options sub-option of the Tools menu option of your browser or otherwise as directed by your browsers support feature. (See the help section of your browser for more information and see below for more information on removing Flash cookies.)
You can choose to disable or turn most Tracking Technologies off (other than Flash Cookies). Additional information on disabling or turning most Tracking Technologies off may be available through your browsers support feature. (See the help section of your browser for more information and see below for more information on removing Flash cookies.)
You can choose to have the Device you use to access the Site warn you each time a cookie, or most other Tracking Technologies is being set (other than Flash cookies), or you can choose to turn off such warnings. This is done through your browser on the Device you use to access the Site. Additional information on warnings and removal of warnings may be available through your browsers support feature.
This Site adheres to the Self-Regulatory Principles for Online Behavioral Advertising. Click here for more information about this Site and online behavioral advertising.
Some Device manufacturers may preset their browsers to block Tracking Technologies from websites other than those you visit directly and, if so, certain services or advertisements may not work for such Devices. Further, if you delete, reject, disable or turn off Tracking Technologies, you may not have access to certain features of the Site and some of our other services may not function properly.
iii. Flash Cookies. Please note that deleting, rejecting, disabling or turning off Tracking Technologies set by Third Party Advertising Service Providers and Advertisers and set by this Site through the above options will not remove Flash cookies. For more information about Flash cookies and how to remove them from your computer, please visit http://www.adobe.com/products/flashplayer/articles/lso/ or http://epic.org/privacy/cookies/flash.html
iv. Do-Not-Track Signals and Similar Mechanisms.Some web browsers may transmit do-not-track signals to the websites with which the browser communicates.Because of differences in how web browsers incorporate and activate this feature, it is not always clear whether users intend for these signals to be transmitted, or whether they even are aware of them.There currently is disagreement, including among participants in the leading Internet standards-setting organization, concerning what, if anything, websites should do when they receive such signals.
We currently do not take action in response to these signals, but, if and when a final standard is established and accepted, we may reassess how to respond to these signals.Instead, as described above, please see the link to the Self-Regulatory Principles for Online Behavioral Advertising program that we follow that offers you choice regarding Information collected for online behavioral advertising purposes and the browser cookie controls and other mechanisms described in Sections 4(b)(i), (ii) and (iii).
We caution that most wireless transmissions are not secured and there is a greater risk of an unknown third partys interception of messages or a users Personal Information when using a wireless communications device.
Users that register for MTVUs wireless marketing services acknowledge, understand and agree that they will be charged by the users wireless carrier for all messages sent to the user from MTVU. Standard messaging rates will apply, unless noted otherwise. Under no circumstances will the Site, MTVU, its Parent Companies or Affiliates be responsible for any wireless email or text messaging charges incurred by a user or by a person that has access to a users wireless device, telephone number, or email address.
a. Registration. To the extent we provide wireless marketing services, there are two registration methods provided for MTVUs wireless marketing services. Standard rate Promotions will be subject to either the single opt-in or the double-opt-in (Site/SMS) method, at the discretion of MTVU depending on the type of Promotion. Premium rate services will require the double opt-in (Site/SMS or SMS/SMS) method.
i. Single Opt-in Method: In response to print, radio, television, Internet, or other promotional messages, users will be directed to send a specific word or code via a text message to a designated telephone number to register for the service promoted. The users voluntary submission of the designated word or code to MTVU will mean that the user has freely and affirmatively granted permission to MTVU to send text messages to him or her. MTVU will thank the user for his or her registration by sending a Thank you message. The user may terminate the service at any time by using the unsubscribe command in any text message from MTVU or by sending a text message to MTVU that says STOP, END, CANCEL, REMOVE, UNSUBSCRIBE or QUIT.
iii. Double Opt-in (SMS/SMS) Method: In response to print, radio, television, Internet, or other promotional messages, users will be directed to send a specific word or code via a text message to a designated telephone number to register for the service promoted. MTVU will then send a Confirmation message to the users designated wireless device and will request that the user confirm that he or she has agreed to receive messages from MTVU to that particular telephone number (or wireless domain name when appropriate). The user must respond to the Confirmation message with a text message that states YES or Y that will indicate the users acceptance of MTVUs wireless marketing service. Until the user responds to the Confirmation message, the user is not registered for the specific wireless marketing service subject to the Promotion. A user may respond to the Confirmation message at any time provided that MTVU may choose to terminate offering wireless marketing service at any time and the users response to the Confirmation is only valid if the response is received while MTVU continues to offer the specific wireless marketing service.
b. Termination of Wireless Services by User. Regardless of which one of the above opt-in methods was used to register, users may revoke their consent to receive messages from MTVU by the following procedure:
A user may cancel one or more services via his or her wireless device at any time by using the unsubscribe mechanism provided by MTVU at the time the message is sent, or by sending a text message that says STOP, END, CANCEL, REMOVE, UNSUBSCRIBE or QUIT. MTVU will terminate the users registration for the most recent wireless service sent to the user. Any of these words followed by the word ALL in the users termination request will cancel all of the users registered wireless services with MTVU. If the user unsubscribes from one or all of MTVU service(s) via his or her wireless device, the service(s) will be terminated immediately and will cancel the users previous opt-in.
c. Termination of Wireless Services by MTVU. A user understands, acknowledges and agrees that MTVU may, in its sole discretion and without liability to any user, terminate its offer of any specific wireless marketing service or all wireless marketing services at any time without advance notice. MTVU may provide notice of terminations or changes in services on this Site.
d. Use of Information. MTVU will not use a wireless telephone number, wireless or conventional Internet email address, or other Information submitted for its wireless marketing services for any other purpose but to provide the service requested, unless we provide advance notice of any other use. We will not share any Personal Information with Advertisers or other third party marketers unless you opt-in to such disclosure. We will share Personal Information with the operational service providers that assist us in delivering these wireless services to you and with the Parent Companies and Affiliates.
a. Sharing and Disclosure of Personal Information.
i. Disclosure to Parent Companies and Affiliates. We may disclose Personal Information to Parent Companies and Affiliates for marketing and/or administrative purposes. You can choose to opt-out of certain such uses as described in the Opting-Out of Certain Uses of Personal Information Section above.
ii. Disclosure of Certain Information in Postings Intended to Be Disclosed. Certain Personal Information associated with a Posting may be intended for disclosure (Posting Information), such as username. We will disclose Posting Information in connection with the display of, and other services relating to, such Posting.
iv. Disclosure to Operational Service Providers. We also have the right to disclose your Personal Information and Other Information to third parties for the purpose of administering and maintaining the Sites services, features, functions and operations. We will refer to these third parties as operational service providers. We use operational service providers to efficiently provide the full range of content, activities, services, features and functions we bring you and we disclose your Information to operational service providers for the purpose of providing services to us.
v. Disclosure to Certain Other Third Parties. In addition to the above, we will make your Personal Information and Other Information available to certain third parties in the following limited circumstances:
When we are compelled to do so by a governmental agency, court or other entity (e.g., to respond to subpoenas, court orders or legal process) or if requested by a governmental agency or other authority as part of an investigation;
In connection with Promotions, as necessary to administer the Promotion or as required by applicable laws, rules or regulations (for example, to provide winners lists or make required filings as appropriate);
In the event of a bankruptcy, merger, acquisition, sale, transfer of control, joint venture or other business combination involving us, or our Parent Companies or Affiliates.
You may also exercise certain privacy settings options by, if you are a registered user of the Site and logged into the Site, clicking Profile or your display name at the top of the Site, selecting Edit Profile or Manage Account and selecting the Privacy tab.
Certain Information collected for certain entries into Promotions are subject to corporate and regulatory recordkeeping requirements and will not be deleted upon the users request, unless the entrant is a child under the age of 13 years old.
If the burden or expense of providing access to your Information is disproportionate to the risks to your privacy or if the legitimate rights of others would be violated, we may decide not to provide access to such Information. In such cases, we will provide to you an explanation of why access cannot be provided and contact information for further inquiries.
Children or Ineligible Teenagers. If we, or our Parent Companies or Affiliates, inadvertently send an email or text message to a person that does not meet the age and other eligibility requirements of the Site, such as a child (a person under the age of 13) or others who do not meet the greater age requirements of certain features of this Site (Ineligible Teenagers), the child (or Ineligible Teenager) or the childs (or Ineligible Teenagers) parent or legal guardian (the Parent) always has the right to unsubscribe (opt-out) from receiving future emails or text messages via the unsubscribe mechanism contained in the email or message. The same unsubscribe process is available to a parent or legal guardian of a minor (a person under the age of 18, or the age of majority in your state).
While no data transmission over the Internet is 100% secure from intrusion, we maintain commercially reasonable physical, electronic and procedural safeguards to protect your Information. However, regardless of our efforts and the Device you use to access the Site, it is possible that third parties may unlawfully intercept or access transmissions or private communications over an unsecured transmission. We conduct financial transactions via secured transmissions but may not always secure other parts of the Site. We also limit access to the Site by our own employees to those individuals who are authorized for the proper handling of such information and any employee found violating our standards of security and confidentiality will be subject to our disciplinary processes. We request that our operational service providers follow similar standards of security and confidentiality.
Phishing. Phishing attacks attempt to steal consumers personal identity data and financial account credentials. Phishers use spoofed e-mails to lead consumers to counterfeit websites designed to trick recipients into divulging Information such as credit card numbers, account usernames, passwords and social security numbers. WE DO NOT SEND EMAILS ASKING YOU TO PROVIDE OR CONFIRM CREDIT CARD NUMBERS, SOCIAL SECURITY NUMBERS OR YOUR USERNAME OR PASSWORD! If you receive such email communication, please forward it immediately to the Sites Privacy Administrator at firstname.lastname@example.org, and then immediately delete the fraudulent email from your computer.
Registered users of this Site who are California residents and are under 18 years of age may request and obtain removal of Postings on this Site that they themselves post by emailing us at email@example.com. All requests must be labeled “California Removal Request” on the email subject line. All requests must provide a description of the content or information in your Posting that you want removed and information reasonably sufficient to permit us to locate the material and, so that we can process your request and contact you if we have questions, include your registered username, name, street address, city, state, zip code and email address (your street address is optional if you wish to receive a response to your request via email), include the name and URL (if applicable) of the website, application or other interactive service and indicate your preference on how our response to your request should be sent (email or postal mail). We shall not accept requests via postal mail, telephone or facsimile. We are not responsible for notices that are not labeled or sent properly, or may not be able to respond if you do not provide complete information. We may also provide you the ability to remove individual specific Postings that are comments by navigating to the comment, selecting the delete option when you hover over the right-hand side of the comment with your cursor and verifying the deletion request.
You are solely responsible for maintaining the strict confidentiality of your User ID, if applicable, and for any charges, costs, expenses, damages, liabilities and losses we incur or may suffer as a result of your failure to do so. You, and not us, are solely responsible and liable for the activity, behavior, use and conduct on the Site under your User ID (whether used by you or any others who use your User ID), unless and until you notify us that your User ID may have been compromised, misappropriated or improperly taken or used by another party. We reserve the right to deny access, use and registration privileges to any user, including without limitation, a registered user, of any services, features or functions of the Site if we believe there is a question about the identity of the person trying to access the users account or any services, features or functions.
Further, if you use any of the Communities features and functions made available on or through the Site, please remember that any Information disclosed in these venues is automatically made public and please use caution when disclosing any Personal Information in the Communities, as you do not know who will access and use your Personal Information or for what purposes. MTVU is in no way responsible for the accuracy, use, or misuse of any information, including Personal Information, that you disclose or receive through these venues and you should assume that any disclosure you do make in these venues will be available publicly, even without your knowledge or authorization.
Copyright 2014 MTV Networks On Campus Inc., a subsidiary of Viacom International Inc. – All Rights Reserved.